Shipping Policy

At MasterChop, we are committed to delivering fresh, high-quality products straight to your doorstep with care and precision. Below are the details of our shipping policy

Shipping Areas

We currently deliver to selected locations within Mohali, Punjab, and surrounding areas. Please enter your delivery address during checkout to confirm availability in your region.

Delivery Timelines

Orders placed before [5pm] will be processed and delivered on the same day, subject to product availability. Orders placed after the cut-off time will be delivered the following day.

Delivery Charges

We offer free delivery on orders above [INR 500]. For orders below this amount, a nominal delivery fee will be applied.

Packaging and Freshness

We use state-of-the-art, eco-friendly packaging to ensure your meat products remain fresh and safe during transit. Temperature-controlled handling is employed to maintain the highest quality from our facilities to your table.

Delivery Attempts

Our delivery team will contact you upon arrival at your address. In case you are unavailable, we will attempt a second delivery. If the order remains undelivered after two attempts, it will be returned to our facility, and no refunds will be issued for perishable items.

Delays and Issues

While we strive to meet delivery timelines, unforeseen circumstances like weather, traffic, or other disruptions may occasionally cause delays. If you experience a delay or have any issues with your delivery, please contact our customer support team for immediate assistance.

We are committed to ensuring a smooth and satisfying experience with every MasterChop delivery. Your trust and satisfaction are our top priorities.

logo
back top